Businesses Should Consider Landline Alternatives
With a sharp decrease in landline use and some predicting they could be extinct as early as 2020, businesses must address their future communication needs now, says Amr Ibrahim, chief executive officer of ULTATEL, a U.S. telecommunications service provider. Ibrahim says wireless is an option, but it comes with its own challenges, such as telemarketing fraud. “Small business start-ups, in particular, often rely on employees using their cell phones for business calls in the absence of landlines, but that’s a trap for businesses to fall victim to robocalls and fraud.” He says a better option VoIP (voice over internet protocol) systems. VoIP phone systems offer a unified workplace phone system that works where the team works. The system can allow employees to use their own devices and can eliminate the need for expensive technology.