Generative AI solutions to enhance retail operations

IBM is collaborating with SAP to develop solutions to help clients in the consumer packaged goods and retail industries enhance their supply chain, finance operations, sales, and services using generative AI. 

The generative and traditional AI solutions will be focused on addressing the complexities of the direct store delivery business process and product portfolio management. IBM Consulting and SAP are already working with CPG clients worldwide to gather detailed requirements to create secured and scalable AI solutions that can be integrated with the SAP Direct Distribution platform. 

The platforms will aim to enhance transportation planning and execution, optimize store-level assortments, and automate order settlement. They will be created on the SAP Business Technology Platform and will integrate watsonx through APIs.