Home service segment has resilient 2023

Despite a tough labour market in 2023, the Canadian home service category still showed an ongoing pattern of stability and strength underscored by continued revenue growth, says data from Jobber, an operations management software provider. Service providers maintained their pricing power during the year, primarily driven by increasing service costs or offering add-on services.

The green home services segment, which includes lawn care, landscaping, and a range of associated outdoor services, experienced increased revenues in 2023 compared to 2022. The cleaning segment, which includes residential and commercial cleaning, carpet cleaning, junk removal, and other similar services, experienced a decline in new work being scheduled, but median revenue growth stayed positive. The contracting segment, which includes arborists, electricians, handymen, HVAC, plumbers, and other non-construction contractor services, maintained flat revenue growth year over year and generated positive growth on a two-year annualized basis. The construction segment, which includes residential and commercial construction, remodeling, and related industries, experienced a five to 10 percent decrease in new work being scheduled throughout 2023. Despite this, businesses were able to slightly grow revenues for the year.