The Home Depot to open four pro-focused distribution centres

The Home Depot is opening four new distribution centres, including one in Toronto, ON, to expand its pro ecosystem. The four centres that are slated to open in 2024 will be in Toronto; Detroit, MI; southern Los Angeles, CA; and San Antonio, TX. The new facilities are a key component of The Home Depot’s strategy to better serve pro customers – whether they’re the pro customers that The Home Depot has traditionally served through the store, or pros working on larger, more complex projects.

The distribution centres will stock large, bulky merchandise like lumber, insulation, roofing shingles, and more. With a network of distribution centres stocking a variety of product types, pros can order job lot quantities of the products they need to complete their entire projects, delivered directly to their job sites. The facilities are expected to open in the first half of the year.

The company has already opened similar pro-focused hubs across the US, and by the end of 2024, expects to have 17 of its top pro markets equipped with new capabilities. In addition to the new supply chain facilities, The Home Depot is building out its comprehensive pro offerings and capabilities, including:

• Localized product assortment specially tailored for each priority market;

• A dedicated sales force in each of its priority markets;

• Digital tools and personalized experiences, including new order management capabilities to better manage complex pro orders;

• Trade credit, which is currently in pilot with a small number of pro customers; and

• Tiered pro pricing.